Can I withdraw my balance during self-exclusion?

Yes. Even while self-exclusion is active, you can still withdraw any balance remaining in your account. Only new deposits and gaming activity are suspended. Contact support@nbajet.win to request a withdrawal.

Can I change my deposit limit after it has been set?

Lowering a limit takes effect immediately. Increasing a limit, however, requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

What is the difference between a cooling-off period and self-exclusion?

A cooling-off period is a short-term break (1 day to 6 weeks) that ends automatically when the period expires. Self-exclusion is long-term (6 months to 5 years) and requires assistance from the support team to reactivate, even after the period ends.

Can a family member set limits on my account?

Not directly. However, if your family is concerned about your gaming, they can reach out to support@nbajet.win. Our support team will assess the situation and help determine the right course of action.

Does nbajet provide counseling services for gaming addiction?

nbajet does not provide direct mental health counseling. However, our support team can refer you to a qualified professional counselor and provide the necessary information.

Are responsible gaming tools free to use?

Yes, completely free. Deposit limits, loss limits, session time limits, cooling-off, and self-exclusion — all tools are available at no cost to every registered nbajet user.

nbajet | Responsible Gaming — Play Safe and Stay in Control

1What does responsible gaming mean?

Responsible gaming means treating gaming as entertainment — not as a source of income or a way to solve problems. The core principles of responsible gaming at nbajet are: know your limits, stay within them, and make sure gaming never has a negative impact on your daily life, family, or finances.

Millions of gamers across Bangladesh enjoy online gaming responsibly. For some people, however, gaming can develop into an addiction. nbajet has built a comprehensive responsible gaming framework to address that risk before it takes hold.

Core Principles of Responsible Gaming:

Gaming is always for entertainment — not a way to solve financial problems.
Avoid chasing losses by placing more bets to recover what you've lost.
Set a budget for yourself and stick to it.
Avoid gaming when you are tired, stressed, or under the influence of alcohol.
Maintain a healthy balance between gaming, family, friends, and work.
Take regular breaks and make time for other hobbies.

Keep in Mind

Gaming on nbajet is entirely your choice. We simply want to make sure that choice is made consciously and responsibly.

2Warning Signs of Problematic Gaming

Recognizing the signs of problematic gaming is key to protecting yourself and the people close to you. nbajet's responsible gaming guidelines highlight the following warning signs. If any of these apply to you, it's time to reach out for support.

You feel the urge to keep playing even after your budget runs out.

You keep coming back to try to win back money you've lost.

Neglecting work, family, or friends because of gaming.

Lying about or hiding your gaming activity.

Unable to stop gaming even when you want to.

Taking on debt or depleting savings to fund gaming.

Feeling restless, irritable, or down when you are not playing.

Failing to keep up with daily responsibilities.

Important

If you notice any of the signs above, use nbajet's self-exclusion or cooling-off feature immediately and seek professional help.

3nbajet's Responsible Gaming Tools

Nbajet offers several effective tools to help every player stay in control of their gaming. All tools are completely free and available to use at any time.

Set Deposit Limits

Set your own maximum deposit limit on a daily, weekly, or monthly basis.

Loss Limit Setting

Your account will automatically pause once your losses reach a set limit.

Bet Size Limit

Set a maximum stake per bet and avoid taking on excessive risk.

Session Time Alert

Receive automatic alerts after a set period of play so you can take a conscious break.

Cooling-Off Period

Temporarily suspend your account for anywhere from 1 day to 6 weeks.

Long-Term Self-Exclusion

Take a full break from the platform for anywhere between 6 months and 5 years.

4Smart Budget Planning

The most important step in safe, responsible gaming is setting a clear budget. nbajet recommends only using money you can afford to lose — funds whose loss won't affect your day-to-day life.

1

Set a Monthly Entertainment Budget

Subtract all essential expenses (rent, food, bills) from your monthly income. Only spend a small portion of what remains on gaming.

2

Set a Daily Limit

Divide your monthly budget by 30 — that's your daily limit. Lock it in using nbajet's deposit limit feature.

3

Stick to Your Limits Even When You Win

Even after a big win, resist the urge to bet beyond your set budget. The smart move is to withdraw your winnings.

4

Review Regularly

Review your gaming spend every month. Use nbajet's statement feature to track all transactions and adjust your budget as needed.

Pro Tips

Never game with credit card funds or borrowed money. Only use disposable income you can afford to lose. Treating any losses as the cost of entertainment helps keep stress in check.

5How to Self-Exclude

Nbajet's Self-Exclusion feature is designed for players who recognize that they need a break from gaming. It's a brave and responsible decision, and nbajet fully respects it.

1

Go to Account Settings

Log in to your nbajet account and go to the "Responsible Gaming" section.

2

Choose Your Self-Exclusion Period

Choose the duration that works for you — 6 months, 1 year, 2 years, or 5 years.

3

Complete Verification

Once identity verification is complete, your account will be deactivated immediately. No promotional emails will be sent during this period.

4

Get Back in Touch After the Period Ends

Once the period has ended, contact [email protected] to reactivate your account. A cooling-off period will apply before access is restored.

Important Information About Self-Exclusion

While self-exclusion is active, nbajet will not reopen your account under any circumstances — even if you request it yourself. This is in place entirely for your protection.

6Protection of Minors

Nbajet strictly prohibits gaming by anyone under 18. Keeping minors away from online gaming platforms is a core part of responsible play. Age verification is mandatory at the time of registration.

Our advice for parents:

Install parental control software on your child's devices.
Keep your nbajet login credentials away from your child.
If you believe a minor has registered, notify us immediately at [email protected].
Have an open conversation with your child about online gaming.

18+ Only

Gaming on nbajet is for adults only. If a user is identified as a minor, their account will be closed immediately and any deposited funds will be returned.

7Professional Support & Counseling

Gaming addiction is a recognized mental health condition — there is no shame in it. As part of nbajet's responsible gaming policy, we actively help you access professional support.

If you feel gaming is having a negative impact on your life, take the following steps:

Contact nbajet Support first: Our team will support you without judgment.
Tell Someone You Trust: Open up to a family member or a trusted friend.
Consult a mental health professional: A counselor experienced in behavioral addiction can make a real difference.
Join a self-help group: Share your experience with others facing the same struggles.

You Are Not Alone

Struggling with gaming is not a sign of weakness. Asking for help takes real courage. nbajet is always here for you — reach out at [email protected].

Nbajet Responsible Gaming — Your Complete Guide to Safe Play

Key Benefits of Responsible Gaming at nbajet

Budget Control Limit

Session Time Limit

Breaks & Cooling-Off

Self-Exclusion Feature

Gaming History & Statistics

Expert Support

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